Hotel Director of Food & Beverage

Welcome to our newest addition, The Eddy Hotel! The Eddy Hotel is a unique and original concept yet part of the Hilton brand as a Tapestry hotel. The Eddy Hotel is owned and operated by Capri Hospitality Management. Capri is a management company that owns and operates seven hotels in the western US, with more on the horizon. We have been in business since 1928 and our corporate headquarters are in Tucson, Arizona. We are a growing company that likes to promote from within. Please visit our website at www.caprihm.com to learn more about our company.

About The Eddy Hotel

  • Unique concept inspired by the company’s family history

  • Centrally located and situated among the desert foothills of the Santa Catalina Mountains

  • Hilton Tapestry

  • 106 rooms

  • 3,000 sq ft meeting space

  • Full-Service Restaurant and Bar with Light Fare

  • 120 seat capacity indoor/outdoor open flow culinary experience for light fare and beverages

The Eddy Hotel is currently recruiting an enthusiastic, guest and team oriented Food & Beverage Director. The F&B Director is responsible for coordinating, supervising, and directing all aspects of the hotel’s F&B departments, while maintaining profitable F&B operations and high-quality products and service levels. They are expected to provide training for all staff, meet corporate quality standards, establish and enforce food and beverage specifications, steps of service, portion control, recipes and sanitation. The F&B Director is also responsible for controlling food and labor costs while maximizing guest satisfaction. The F&B Director reports directly to the General Manager.

The ideal candidate will lead and inspire the team, train and develop them to exceed both guest and company expectations, maintain a positive work environment, and be able to grow the F&B Department through strategic management.

The Eddy Hotel is an Equal Opportunity Employer. Diversity and inclusion are important to us and not only welcomed but encouraged. Diversity is important to us and not only welcomed but encouraged. Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Why should you join our team?

  • Join our team and show your fun side!

  • If you are looking for a culture where you make a difference and truly are part of a successful team, then we are the place for you.

  • We strive to grow our team with people who share our passion and energy for creating the best experience for our guests and team members!

  • We offer competitive wages and opportunity for advancement. Full time associates are eligible for vacation, holiday pay as well as insurance benefits including medical, dental, vision, short term disability, accident and supplemental medical.

  • All associates are eligible to participate in the 401k plan and Hilton Employee & Friends Team Member Travel Program.

Responsibilities

  • Oversee all aspects of the daily operation of the Food and Beverage division of the hotel.

  • Oversees all F&B leadership and team members.

  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.

  • Coordinate and monitor all phases of Loss Prevention in F&B areas.

  • Prepare and submit required reports in a timely manner.

  • Monitor quality of all food product and presentation, and service excellence.

  • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plan.

  • Oversee all aspects of the daily operation of the Bar, Restaurant, Kitchen, and Food Production Areas.

  • Respond to guest complaints in a timely manner.

  • Ensure compliance with SOPs in all outlets.

  • Ensure compliance with requisition procedures.

  • Conduct staff performance reviews in accordance with hotel standards.

  • Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards.

  • Know and enforce all local health department sanitation laws.

  • Work with other hotel leaders to create and implement menus.

  • Design and implement employee cafeteria rotating menu and oversee cafeteria operations.

  • Coordinate, supervise and direct the Stewarding Department.

  • Compute daily/weekly/monthly food costs.

  • Develop proper training and direction of departmental assistants in compliance with company standards of guest satisfaction, quality of food and service, specifications, portion control, recipes, employee relations, sanitation, etc.

  • Understand daily forecasts and customer counts.

  • Coordinate all par stock levels for CGS, dry goods, kitchen and bar supplies, beverage and food inventories.

  • Assess food and beverage portion size, visual appeal, taste and temperature of items served.

  • Direct and train all F&B team members to ensure adequate operation in all outlets.

  • Create menus for prospective clients.

  • Review and approve weekly payroll.

  • Check food purchases for proper ordering, quality and price structure.

  • Oversee daily activities such as preparation for all food items, receiving daily inventories, log-on report and food cost report.

  • Communicate to Engineering any physical maintenance problems.

  • Assist catering sales on all special menus and price structures.

  • Create and develop all marketing and special event programs related to F&B

  • Participate in required M.O.D. program as scheduled

Qualifications

  • Previous F&B Executive level experience required.

  • At least 5 years of progressive experience in a hotel or a related field.

  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations, F&B inventory controls, F&B inventory controls.

  • Long hours occasionally required.

  • Strong understanding of P&L and F&B cost control reporting and forecasting.

  • Must be proficient in Micros Symphony.

  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

  • Always maintain a warm and friendly demeanor and be a positive role model for the team and hotel.

  • Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.

  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

  • Must be able to multitask and prioritize departmental functions to meet deadlines.

  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

  • Attend all hotel required meetings and trainings.

  • Participate in M.O.D. coverage as required.

  • Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming, which include wearing nametags.

  • Comply with Capri Hospitality Hotel Standards and regulations to encourage safe and efficient hotel operations.

  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.

  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

  • Must be able to maintain confidentiality of information.

  • Perform other duties as requested by management.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee discount

  • Health insurance

  • Paid time off

  • Vision insurance

Schedule:

  • Day shift

  • Evening shift

  • Night shift

Experience:

  • F&B Management: 5 years (Preferred)

  • Hotel F&B: 5 years (Preferred)

  • Relevant: 5 years (Preferred)

Work Location: In person

Please apply at Indeed.com or send your resume to Wyatt Fee at Wyatt@caprihm.com

Housekeeping

Job Requirements

Essential Functions

  • To respectfully, serve and support your coworkers daily.
  • To be you! By being natural, professional and personable.
  • To be ready! By taking notice and using knowledge to be prepared for anything.
  • To show you care! By being thoughtful in the way you welcome, respond and connect with your guest.
  • To take action! By showing initiative, taking ownership and going the extra mile!
  • To follow the Employee Handbook & Brand Standards.
  • To pledge your commitment and dedication to providing exceptional guest service to your guest!

Job Duties

  • Be here on time and in uniform ready to work.
  • Obtain your key and assigned work duties for the day this may include any special cleaning tasks to be completed in your rooms for that day.
  • Stock your carts with rags, towels, and cleaning supplies for the day.
  • Be sure to clean rooms with room doors securely closed and your cart blocking the door. This is for your safety.
  • Begin your day by cleaning checked out rooms; at approximately 11am begin cleaning both stayovers and checkouts in order, or as requested by your supervisor.
  • Start cleaning the room by spraying the disinfectant cleaner in the bathroom.
  • Load and start the dishwasher; check cupboards and refrigerator for any food left by the guest.
  • Walk around the room making mental notes of what supplies you’ll need. Empty/pick up trash as you go. (Be sure to check under the bed skirt chairs, drawers, and coffee pot, and refrigerators for trash.)
  • Strip your bed/beds and grab all dirty linen from the bathroom and beds and place in cart. (Changing sheets on checkouts, and stayovers marked to do so is mandatory.)
  • Dust the room (this includes the window sills and AC/Heating unit) Replace the bags in all trash cans. Coffee packets regular and decaf, condiment packet and check for any light bulbs that do not work.
  • Clean the bathroom making sure you wipe down the counter, sink, faucet, phone, hairdryer, toilet, shower walls with the appropriate cleaner.  Clean the mirror; Sweep the floor before cleaning and again after cleaning, also mop the floor when finished.  (Making sure there are no signs of a previous guest by throwing away any used soap left in the room and double checking that there is no hair on the floor, shower, tub, counter, sink, or toilet.)
  • Replace all amenities in the and check for any light bulbs that do not work.  If you need light bulbs ask your supervisor for more.
  • Vacuum the room when everything else is done.  Double check you have completed your special task if there are any for the day and all normal tasks before moving on to the next room.
  • Complete any extra duties assigned to you by your supervisor.
  • At the end of the day make sure your cart is fully stocked with plenty of supplies for the next day.
  • Request repair services for rooms, fill out maintenance request forms and turn them into your manager daily.
  • Observe precautions required to protect the Hotel and guest property and report damage, theft and lost and found articles to supervisors.
  • When you are completed with your assigned tasks for the day inform your supervisor before leaving for the day.
  • Please keep in mind we are team, there may be times when management will request you to assist in another department or area.

Email resume to info@caprihm.com

Blind Renaissance

Since 1972, Blind Renaissance has an extensive history of creating the strong visual identity and cohesive media presence demanded by the sophistication of marketing environments. We design engaging, client-specific promotional materials by combining an educated artistic sensibility, knowledge of advertising trends in multiple industries and the ability to appropriately utilize new design, web and printing technology.